Returns & Exchanges

At Gritti Fragrances, we want you to be completely satisfied with your luxury scent experience. If you are not entirely pleased with your purchase, we offer a 30-day return window for products in their original, unopened, and sealed packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team at [email protected] with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the fragrance is in its original cellophane-wrapped box and securely pack it into the shipping carton to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the product's condition, your refund will be processed to your original payment method within 5-7 business days.