Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are Gritti fragrances authentic and original?
Yes, we are the official store for Gritti fragrances. Every bottle is 100% authentic, handcrafted in Italy, and shipped in its original luxury packaging with a certificate of authenticity.
How long does shipping take for international orders?
We offer worldwide shipping via premium couriers. International orders typically arrive within 5-10 business days, depending on customs processing in your specific country.
Can I return a fragrance if I don't like the scent?
To maintain the integrity of our products, we only accept returns on unopened and sealed items within 14 days of delivery. We recommend purchasing our discovery sets before committing to a full-sized bottle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Are Gritti perfumes vegan and cruelty-free?
Gritti is committed to ethical luxury. Our fragrances are cruelty-free and we do not test on animals. Most of our compositions are vegan, utilizing the finest raw materials and essential oils.
How should I store my fragrance to ensure it lasts?
To preserve the scent profile, store your bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom closet rather than a bathroom.